
"Building Lasting Relationships Through Great Customer Service"
OUR HISTORY
Located in Bakersfield, the Jim Burke dealerships began in 1964 when Jim Burke acquired Haberfelde Ford after being employed there since 1948 in various management capacities. Haberfelde Ford, established in 1913, was then located downtown before being moved to the present 20 acre site on Oak Street in 1977. At that time the name was changed to Jim Burke Ford. Today, it is one of the biggest Ford dealerships in the nation.
In August 1985 Jim Burke bought the Kitchen-Boyd Lincoln-Mercury dealership located downtown on Chester avenue and moved the operation in January of 1989 to a new facility in the Bakersfield Automall. The Jim Burke Jaguar store was added to the Automall location in August of 2000 for luxury car buyers. In March of 2003, the Jim Burke Used Outlet was added to the company’s line-up of automotive operations as a dedicated facility in the Bakersfield Automall, it was built to take care of the growing demands for quality used vehicles. As the market grew for Ford products, in the summer of 2004 the official expansion into the Automall with another Ford Store now marks two locations to buy a Ford in Bakersfield.
Though Jim Burke died in July of 2006, the dealerships and other related companies are still family owned and employs about 400 people. Dan Hay serves as President and attributes the company’s success to the employees who have built lasting relationships through great customer service.
OUR MISSION
As the authorized Ford, Lincoln, Mercury, and Jaguar Dealer for the Greater Bakersfield area, our commitment is to provide people in our marketplace with the best value in product sales and related services. This will be done with quality, volume and competitive pricing and professionalism. The following values and governing principles are fundamental to making our mission a reality.
OUR VALUES
CUSTOMERS – Our work ethic is based on meeting the needs of our customers. We are ultimately responsible for their complete satisfaction so their concerns should be the focus of everything we do.
EMPLOYEES – They are the genuine source of our strength. Employee involvement is the cornerstone of our efforts to create a work environment where our people are encouraged, respected and rewarded for their services. A commitment to “Complete Customer Satisfaction” is needed from each employee to accomplish our mission.
FORD MOTOR COMPANY - is our lifetime partner and we must work with them as well as other suppliers and finance sources to produce mutually beneficial relationships.
COMMUNITY – We share responsibility for adding economic structure to our diverse community and should be associated with efforts that will raise the quality of life for all our citizens.
OUR GOVERNING PRINCIPLES
INTEGRITY – should never be compromised in relationships with our customers or with each other. Honesty, trust and confidence are essential to the growth of our business.
CONTINUOUS IMPROVEMENT – We will strive for a consistent and superior performance by any standard of measurement. We must create proactive programs that will assist in our search for better ways to conduct our business.
GROWTH AND PROFITABILITY – We will operate our business in a progressive and competitive manner allowing for a proper return on investment. This return guarantees the capital requirement for growth and expansion to meet the future needs of our customers and our marketplace.